Customer support bots powered by GPT & NLP.
Our chatbot solutions provide 24/7 customer support, lead generation, and user engagement, powered by advanced NLP and multi-channel integration. We design conversation trees with tools like Botmock, train on your FAQs using RAG for accuracy, and integrate handoffs to human agents via Intercom. For e-commerce, bots handle order tracking and upsells; in support, they triage tickets with intent classification. We A/B test flows for conversion lift and analyze sessions with Botium for UX improvements, ensuring bots evolve from scripted to truly conversational.
